Who does the testing.
Reviews written by hosts and owners who test managers and tools against real listings.
Every review follows how we test and our editorial policy.
Sylvia Hargrove
Editor-in-chief
Has let a cottage on the Outer Banks through eleven summers and a cabin near Boone through six winters, which is the fastest way to learn that they are not the same business. She grades companies on the region they actually staff.
Aaron Petrey
Fees and contracts
Reads exit clauses before rate cards, and asks every company for the vacation rental agreement it executes with guests. Writes the fee comparisons on this desk.
Renata Vidal
Operations and compliance
Spent years coordinating changeover crews on the coast. Covers turnover logistics, occupancy tax and the local-ordinance layer that decides whether you can let at all.