Sylvia Hargrove
Editor-in-chief at Blue Ridge to Banks.

Has let a cottage on the Outer Banks through eleven summers and a cabin near Boone through six winters, which is the fastest way to learn that they are not the same business. She grades companies on the region they actually staff.
What Sylvia covers
Sylvia covers the rankings as a whole — which companies make the shortlist, where they land, and whether a claim is solid enough to publish. Every piece of that work is held to how we test and our editorial policy, which means no company can pay for a place, a score, or a kinder sentence.
How Sylvia works
Sylvia starts from the provider’s own published detail and refuses to fill the gaps with estimates. Where a company does not publish a fee or a price, the review says so plainly rather than printing a guess dressed up as research. Our weighting leans hardest on regional fit (30%), agreement and compliance (30%), and the same rubric is applied to every company in the field — the one we rank first included.
Where you will see Sylvia’s work
Across our two rankings — management companies and host software — and in the individual reviews, which now run to 95 management companies and 74 software tools, each on its own page with the provider’s published facts laid out in full.
Corrections
If Sylvia gets something wrong, we would rather fix it than defend it. Tell us and we correct it promptly and note the change.