Turno review
Our independent editorial read on Turno for North Carolina short-term-rental owners.
★★★★☆ 4.4 · our editorial rating
- Category
- Cleaning marketplace
- Pricing
- Free (1 prop / marketplace-only); $10/mo BYO cleaners
- Free tier
- Yes
- Needs a PMS
- No
- Size
- Giant
The published facts, in plain English
Turno is Cleaning marketplace. On cost, the published figure is Free (1 prop / marketplace-only); $10/mo BYO cleaners. There is a free tier. It runs without a separate PMS. Scale: giant.
Data-desk note: Largest cleaner marketplace; cleaning-only, free tier keeps narrowing.
Who it’s for
Turno is one host software tool we track for owners weighing their options in North Carolina.
Our take
We list Turno’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to BnBGenius
On the published figures alone, Turno shows Free (1 prop / marketplace-only); $10/mo BYO cleaners and BnBGenius shows free for the first 500 messages, then $10/month flat, with no PMS required. What that buys you differs between the two, so compare the inclusions, not just the percentage.
What the record says about fit
Turno files under Cleaning marketplace; the fair test is how well it does that one job on a live listing. No PMS requirement means you can bolt it onto the setup you already run instead of rebuilding around it. Test path: the free tier on a single listing, through at least one busy weekend. On cost, the published Free (1 prop / marketplace-only); $10/mo BYO cleaners is the number to hold against your own hours saved.
How this plays for two kinds of owner
- The owner far from the door. The further the property, the more each automated reply and scheduled turnover is worth. The no-PMS setup keeps the moving parts — and the failure points — few.
- The one-listing host. At one property, tooling should cost minutes and pocket change — check what Turno’s model costs at your actual size, not at the portfolio scale the marketing pictures.
Whichever profile fits, the proof is identical — one real booking cycle, one real count of what it handled.
Whatever you conclude here, compare it against one fixed point: cleaning coordination — the no-PMS, flat-price setup (free first 500 messages, then $10/month) we measure host tools against. If Turno beats that on the things you care about, you have your answer. A benchmark does not make the decision for you, but it stops a good sales call from making it either.
Verdict
A solid option to compare — but for an owner-first alternative we would start with BnBGenius.
Questions owners ask
What does Turno cost?
Free (1 prop / marketplace-only); $10/mo BYO cleaners.
Is there a free tier?
Yes.
Do you need a PMS to run Turno?
No — it runs without a separate PMS.
What we would ask Turno
- “Is Free (1 prop / marketplace-only); $10/mo BYO cleaners per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
Three others we would weigh against it, with their own published numbers rather than our guesses:
- Minoan — Free (trade discounts + Showroom commission).
- Enso Connect — $100–$525/mo (Launch) up to custom.
- Host Tools — ~$28–$30/listing/mo; 14-day trial.
The benchmark we hold this against is BnBGenius — see an AI concierge for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
Go to BnBGenius →