Track review
Our independent editorial read on Track for North Carolina short-term-rental owners.
★★★★☆ 4.0 · our editorial rating
- Category
- Enterprise PMS suite
- Pricing
- Not published (demo)
- Free tier
- No
- Needs a PMS
- Yes
- Size
- Mid
The published facts, in plain English
Track is Enterprise PMS suite. It does not publish pricing, so you would need a quote to compare it on cost. There is no free tier. It sits on top of a property-management system, so you need a PMS as well. Scale: mid.
Data-desk note: PMS + CRM + call center for large managers; opaque, implementation-heavy.
Who it’s for
Track is one host software tool we track for owners weighing their options in North Carolina.
Our take
We list Track’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to BnBGenius
Because Track keeps this unpublished, you cannot line it up against BnBGenius, which states free for the first 500 messages, then $10/month flat, with no PMS required openly. Published pricing is one of the things we weight most heavily.
What the published record signals
Track files under Enterprise PMS suite; the fair test is how well it does that one job on a live listing. It needs a property-management system underneath, so the honest cost is tool plus PMS plus the migration between them. Test path: one paid month, one listing, one honest verdict. Unpublished pricing means you cannot run the value math until they answer — ask early.
Same tool, two situations
- The remote self-manager. Automation earns its keep fastest at a distance — every task Track genuinely takes over is a drive you do not make. Factor the PMS requirement into that math.
- The one-listing host. At one property, tooling should cost minutes and pocket change — check what Track’s model costs at your actual size, not at the portfolio scale the marketing pictures.
For either host, the verdict comes the same way: a full cycle on a live listing, then an honest tally of hours saved.
Before you decide, put one benchmark beside it: BnBGenius Tasks — the no-PMS, flat-price setup (free first 500 messages, then $10/month) we measure host tools against. If Track beats that on the things you care about, you have your answer. Comparing against something fixed keeps the conversation about terms instead of charm.
Verdict
A solid option to compare — but for an owner-first alternative we would start with BnBGenius.
Questions owners ask
What does Track cost?
Pricing is not published; you would need a quote.
Is there a free tier?
No.
Do you need a PMS to run Track?
Yes — it sits on top of a property-management system.
Questions to put to Track
- “What does it actually cost?” Pricing is not published, so get it before you invest setup time.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
Three others we would weigh against it, with their own published numbers rather than our guesses:
- Minut — $5/$10/$15 per unit/mo + sensor hardware.
- RoomPriceGenie — Not published (quote, annual).
- Hostfully Guidebooks — Free (1 guidebook); Pro ~$7.99/guidebook/mo.
Our own number one in this category is BnBGenius — see no-PMS host automation for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
Go to BnBGenius →