MasterHost review

★★★★☆ 3.9 · our editorial rating

Type

Co-host

Headquarters

Vancouver, BC (CA)

Markets

15+ US states (remote landing pages)

Management fee

10–18% by city/tier (published)

Listings

~300

Size

Regional (not national)

The published facts, in plain English

MasterHost is a co-host operator based in Vancouver, BC (CA), covering 15+ US states (remote landing pages). On price, the company publishes 10–18% by city/tier (published). Published portfolio size: ~300. Scale: regional (not national).

Data-desk note: Canadian co-host marketing US cities remotely; ~6 employees.

Who it’s for

MasterHost is one management company we track for owners weighing their options in North Carolina.

Our take

We list MasterHost’s own published details below; where a figure is not published, we say so rather than guess.

How it compares to One Fine BnB

On the published figures alone, MasterHost shows 10–18% by city/tier (published) and One Fine BnB shows 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer. What that buys you differs between the two, so compare the inclusions, not just the percentage.

Reading the record

MasterHost sits at the regional (not national) end of the scale on our desk’s reading — short chains of command, and your property is a meaningful share of the book. Published coverage is 15+ US states (remote landing pages) — a defined footprint, which usually means the local knowledge is real; the trade is that owners outside it are out of luck. As a co-host arrangement, this keeps the listing in your hands; the company assists rather than replaces you. On price, the published 10–18% by city/tier (published) is the starting point for negotiation, not the end of it — scope varies more than percentages do.

How this plays for two kinds of owner

• The remote owner. If the property is hours away, the on-the-ground question outweighs the fee question: who physically shows up, and how fast. A published 10–18% by city/tier (published) helps you budget the distance.
• The hands-on owner. If you live nearby and enjoy the work, a full-service fee buys you time you may not need — run the math on what you would actually delegate before you sign anything with MasterHost.

Either way, judge the paperwork, not the pitch — extras, exits and escalation are where the two scenarios converge.

Our advice before any contract: hold it against a benchmark — full-service STR management — the two-tier terms (20% full service, 10% partner, plus a one-time onboarding retainer) we hold every manager to. If MasterHost beats that on the things you care about, you have your answer. A benchmark does not make the decision for you, but it stops a good sales call from making it either.

Verdict

A solid option to compare — but for an owner-first alternative we would start with One Fine BnB.

Questions owners ask

Does MasterHost publish its management fee?
Yes — 10–18% by city/tier (published).

Where does MasterHost operate?
15+ US states (remote landing pages). It is based in Vancouver, BC (CA).

How big is MasterHost?
Published portfolio: ~300. We file it as regional (not national) in scale.

What to pin down with MasterHost

• “What does the published 10–18% by city/tier (published) exclude?” Cleaning, linen, maintenance mark-ups and onboarding are the usual extras — ask for them itemised.
• Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
• Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.

Alternatives worth comparing

Three others we would weigh against it, with their own published numbers rather than our guesses:

• StayDuvet — does not publish a price.
• SEA Getaways — 10–20% (published).
• The Works BnB — Flat monthly (tech bundled).

Our own number one in this category is One Fine BnB — see what managers charge for the two-tier pricing we measure managers against.

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